Simon Henderson is a Senior Change Manager at the HSBC UK CQM Centre of Excellence, specializing in business improvement within the financial services industry. They possess a strong background in Agile and Lean Six Sigma methodologies, holding a Green Belt accreditation. With experience in various roles at HSBC, including Continuous Improvement Lead and Digital Transformation Manager, Simon has demonstrated a commitment to enhancing customer service and operational efficiency. Previously, they worked as a Customer Service Representative at both Sky and HSBC, as well as an Office Administrator at Close Brothers.
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