Sophia Sobeih is an accomplished Global Quality Manager with a strong background in the financial services industry, currently overseeing Service Quality for Global Wealth & Personal Banking across 33 markets within EMEA, the US, and Asia Pacific. Previously, Sophia held multiple roles at HSBC, including Quality & Training Manager and International Proposition Manager. A graduate in History from the University of Manchester, Sophia also earned a Certificate in Retail Banking Conduct of Business. With a passion for learning and a focus on supporting organizations to achieve operational objectives, Sophia remains open to new opportunities in various areas, including Contact Centre Management and Business Improvement.
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