Stephen J. Ward, B.A. (Hons), MBA, is the Head of IT Operations and Head of IT Infrastructure & Delivery at HSBC, currently leading operational excellence in IT. With over 25 years of experience across various sectors, including finance, automotive, and retail, they have served as a senior line manager and trusted advisor at the CXO level for numerous successful IT strategies and transformations. Previous roles include positions at IBM Global Business Services, Rolls-Royce, and METRO AG, where they excelled in information management and consulting. Stephen holds an MBA from Bradford University School of Management and a BA (Hons.) from HU University of Applied Sciences Utrecht.
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