Stephen Jackson, Assoc. CIPD, Cert RBCB, is a Network Manager at HSBC UK with 17 years of experience in retail banking. They previously served as a Retail Branch Manager at HSBC, where they transformed underperforming branches to top performers while enhancing customer service and colleague engagement. Their career also includes a role as a Senior Customer Service Representative at HSBC Retail Banking and Wealth Management. Stephen holds AS & A Levels in Business Administration and Management from Bridgwater & Taunton College.
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