Stephen O'Brien

Stephen O'Brien is currently a Customer Insights Manager with the Customer Acceleration team in HSBC's Commercial Banking sector, where they turn customer data into actionable insights to enhance experiences. Previously, they held roles as a Data Analyst at AIB and as an E-Commerce & Digital Marketing Executive at Caseys Furniture, among other positions in sales and digital marketing. Stephen graduated with a Bachelor's degree in Digital Humanities & Information Technology from University College Cork and also holds a QQI Level 5 degree in Business Studies. They run OBRN Media, offering freelance digital media services that support businesses in leveraging digital strategies. Passionate about the intersection of technology and people, Stephen utilizes data-driven approaches to drive business growth.