Stuti Das

Stuti Das is an experienced professional with over 15 years in collections, contact center management, and site operations within the collections business service sector. Currently serving as the Head of Operations Support at HSBC, they focus on driving operational excellence and fostering innovation across global regions. Stuti has held various roles at HSBC, including Operations Manager and AVP Regional Collections Governance & Oversight, where they have demonstrated a commitment to customer obsession and transformative change. Stuti is pursuing an M.A. in Psychology with a specialization in Industrial and Organizational Psychology from Utkal University.