Suman Kumar is an RPA Program Lead at HSBC, currently driving Lean and Digital initiatives within the Credit Control Services division. Suman holds an MBA from IIT KGP and is a Lean Six Sigma Black Belt certified professional with 10 years of industry experience across various sectors, including Investment Banking and Telecommunications. Having worked with notable organizations like Cognizant, Deloitte, Google, and Infosys, Suman has demonstrated expertise in business process transformation and client relationship management across multiple geographies.
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