Surya M.

Surya M. is a Senior Manager in Global Operations Analytics, currently leading a team at HSBC, where they specialize in process optimization, time series forecasting, capacity planning, and workforce management. Surya's previous roles include Assistant Manager and Manager at HSBC Data Processing Centre and India, respectively, where they focused on operational analytics and credit risk validation. They also gained experience as a Developer at Satyam Computer Services and as an Analyst at SuperValu, where they developed tools using SAS, SQL, VBA, and MS Excel/Access. Surya holds an MS in Software Systems from the Birla Institute of Technology and Science, Pilani, and a BE in Mechanical Engineering from Birla Institute of Technology, Mesra.