Swarn Chandra is a data-driven analytics enabler with over 15 years of international experience in customer lifecycle management. They have served as the Regional Lead for Customer Lifecycle Management at HSBC and successfully implemented digital transformation initiatives, achieving significant improvements in customer onboarding and revenue generation. With a strong background in project management and stakeholder engagement, Swarn has led cross-functional teams and managed global stakeholders to optimize customer experiences. Swarn holds a Master's degree in Applied Statistics & Informatics from the Indian Institute of Technology, Bombay, and a Bachelor's degree in Mathematics from Banaras Hindu University.
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