Teniwa Lim is a Senior Manager at HSBC, specializing in global strategy and customer engagement. With extensive experience in designing customer-led engagement strategies and a proven track record of generating significant revenue impacts, Teniwa has excelled in various roles within HSBC, including Senior Global Customer Lifecycle Management and Engagement Manager. Teniwa is a CPA and holds a Bachelor of Business from the University of Technology, Sydney, as well as a Graduate Certificate in NLP. They are dedicated to leveraging data insights to enhance customer value and are continually seeking opportunities for professional growth in digital business and human behavior.
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