Tim Roberts is a digital transformation expert and customer-focused innovator with extensive experience in complex organizations. They have been influential in pioneering electronic signatures within the banking sector and led significant digitization initiatives at major Australian banks, including Westpac and Commonwealth Bank. Recognized as the 2022 individual Customer Champion Asia Pacific by DocuSign, Tim is also a resilient leader and trusted consultant, known for guiding team culture and personal development. Currently, they serve as the Process Excellence Lead at HSBC. Tim holds multiple degrees, including a Bachelor of Laws and an Executive Black Belt in Lean Six Sigma.
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