Tom Kelly is an Operational Resilience, Business Continuity, and Disaster Recovery Specialist with over a decade of experience in regulated businesses. They served as an Operational Resilience Manager at Lloyds Banking Group, where they led efforts in payments resilience compliance and liaised with various stakeholders to ensure end-to-end resilience capabilities. Previously, at Nationwide Building Society, Tom contributed as an ITDR Analyst and Lead Risk Manager, overseeing risk management frameworks and conducting assessments related to IT disaster recovery. Tom is currently an Operational Resilience Manager at HSBC, focusing on business continuity and important business services across the UK and Europe. They hold A Levels in Mathematics, Computer Science, and Physics from New College Swindon.
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