Tommy Poon

Tommy Poon is a Senior Regional Collections System Manager at HSBC, specializing in driving business change and technology implementation across the Asia Pacific region within the Wealth and Personal Banking sector. With over 27 years of international experience in credit, banking, and technology—more than 17 of which were dedicated to Retail Banking, Credit Risk, and Collections—Tommy excels in managing business change, technology planning, and process improvement. Before this role, Tommy served as Collection Systems Manager and Assistant IT Project Manager at HSBC, overseeing the implementation and support of critical collection systems. Tommy holds a Master of Science in Information Systems Management from The Hong Kong University of Science and Technology and a Bachelor of Science (Hons) in Computer Science from City University of Hong Kong.