Victoria Snell is the Global Head of Customer Communications and Card Issuance Operations at HSBC and is a member of the Group Customer Channels leadership team. With over 14 years of experience in international banking and consulting, Victoria has held various senior roles, including Senior Management Consultant at Capgemini Invent and multiple positions at HSBC, focusing on Channels Sales and Service, Digital Customer Experience, and Agile Delivery. Victoria's expertise lies in bridging high-level strategy with operational detail to drive organizational transformation, having successfully managed large teams and significant investment portfolios throughout their career. Victoria holds a BA Hons in History from Royal Holloway, University of London.
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