Vikas Sharma is a seasoned workforce strategist with over 19 years of experience in the outsourcing industry, specializing in workforce management. They have held prominent roles including Assistant Vice President at Barclays and currently serve as Head of Global Command Centre at HSBC. Vikas has demonstrated expertise in metrics-driven resource management and stakeholder collaboration across various domains, including retail banking and telecom. They have also honed their leadership skills through previous positions at IBM Global Process Services and Uber. Vikas holds a Bachelor of Commerce from Periyar University and completed an Executive Education course in Culture and Leadership at Harvard Business School Online.
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