Weich Duong is an experienced professional in digital transformation, design thinking, and customer-centric solutions. They served as a Digital Transformation Senior Project Manager at Bupa, where they led the sales transformation programme, implementing an end-to-end platform that enhanced customer experience and adopted Agile methodologies. Prior to this, Weich held roles as a Senior Consultant at SMS Management & Technology and various leadership positions in the insurance sector, contributing to significant digital and operational transformations. They earned a Bachelor of Business in Business Information Systems with First Class Honours from RMIT University.
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