Yap Jeffrey is currently the Vice President at HSBC Singapore, where they oversee Branch Operations and the Omnichannel Experience. Previously, they held various leadership roles at HSBC, including VP, Wealth Centre Manager, and AVP positions focused on Offshore High Net Worth clients. Prior to joining HSBC, they worked at NETS as Team Head of Customer Experience & Operations and at United Overseas Bank Limited as a Customer Service Officer and Manager. Yap Jeffrey earned a double major in Banking and Finance from Murdoch University, completing their degree in 2014.
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