Craig Cross

Craig Cross is an accomplished Consulting Director at HSO since August 2020, providing expert support to Sales through technical insights for Dynamics 365 and Power Platform implementations. Prior to HSO, Craig held the role of Senior Manager/Solution Architect at AKA Enterprise Solutions from June 2011 until its acquisition by HSO, where responsibilities included client engagement and project management for notable clients like Wells Fargo and Veterans Affairs. Craig's extensive background in CRM and business process management spans over two decades, with previous positions including Dynamics CRM Consultant at AARP and IT Director at American Power Conversion. Craig holds a BS in Mechanical Engineering from the University of Rhode Island and a certificate in Business Process Management from Boston University.