Dhaval B.

Dhaval B. is a Senior Business System Analyst at HSO since January 2023, specializing in D365 F&O system enhancements, requirements documentation, client collaboration, and training facilitation. Prior experience includes a role as a Business Process Consultant at Bell, where responsibilities encompassed requirements elicitation, process mapping, and team leadership. Dhaval's earlier positions include serving as an RPA Business Analyst at Aaxel Insurance Brokers, focusing on RPA business requirements and user training, and as a Business Analyst at KASHDEN Consulting Group, where extensive work on Oracle Cloud HCM solutions and business strategy improvement was conducted. Dhaval's career began as a Business Analyst at Trusoft Technology, with a solid educational foundation in Information Technology Business Analysis from Conestoga College and a Bachelor's degree from L.D. College of Engineering.