Gareth Down is an Aftersales Director at HTC Group, with over 20 years of experience in the automotive industry. They have advanced from an HGV apprentice technician to Regional Head of Aftersales for multiple Mercedes-Benz Truck and Van dealerships. Gareth has a proven track record in revitalizing underperforming aftersales operations while fostering motivated teams. Possessing a strong grasp of business accounts, they excel in identifying revenue opportunities and managing costs effectively. Gareth continues to enhance their qualifications with ongoing studies at Loughborough College in heavy goods vehicle technology.
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