Muhammad Arif

Muhammad Arif is an experienced Data Analyst and Performance professional currently working at Huawei Technologies in Jakarta since February 2016, leading teams on service performance reporting and anomaly analysis within the Service Operation Center. Prior roles include OMC Assistant Manager at NOC Ast Manager, where escalated alarms related to operations were supported, and NOC Technical Dispatching at Sampoerna Telekom, overseeing performance reporting and dispatching network issues. Muhammad began a career at PT Sampoerna Telekomunikasi Indonesia, progressing from OMC Engineer to handling complex network fault analysis and customer service complaints, fostering coordination with multiple departments. Muhammad holds a Bachelor's degree in Telecommunications Engineering from Universitas Mercu Buana, completed in 2010.