Sam Saunders

Sam Saunders has extensive experience in operations and client logistics, currently serving as the Head of Operations Support and Head of Client Logistics at Huboo since April 2021, following a diverse career at Direct Line Group from September 2010 to December 2020. At Direct Line Group, Sam held multiple roles, including Business Excellence, where key responsibilities encompassed change management, project management, quality assurance, and ongoing improvements aimed at reducing operational costs and increasing gross written premiums. Additional roles included Sales Team Manager and Customer Service Team Lead, which focused on performance management, tactical coaching, and fostering a sales-oriented culture.