Isa Hackett is an accomplished Quality Assurance Specialist with a strong background in automated testing, test planning, and defect tracking. Currently serving as a Specialist at Hughes since September 2022, previous experience includes roles at Amazon and Sovatech Systems Inc., where Isa developed automated test scripts, conducted various testing types, and utilized tools such as JIRA and BrowserStack. In addition to quality assurance roles, Isa has experience in customer service from time spent at Pentagon Federal Credit Union, successfully managing customer interactions and promoting banking products. Isa holds a certificate in Quality Control Technology from Learnix Tree Center and is pursuing further education at the University of Maryland Global Campus.
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