Carter Stepanovsky is an experienced professional with a diverse background in service delivery and professional services across multiple industries. As the Founder and Principal of Human Forward since August 2020, Carter has demonstrated leadership and innovation. Prior roles include Director of Service Delivery at Salesloft and Drift, where responsibilities involved overseeing service teams and enhancing customer satisfaction. Previous experience encompasses senior leadership positions at Welcome, an Optimizely Company, and Upland Kapost, where Carter focused on transformation, consulting, and customer success. The career commenced at the Leave No Trace Center for Outdoor Ethics, ultimately building a comprehensive skill set backed by a B.A. in Geography and Gender Studies from the University of Colorado Boulder.
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