Jo Ward

Jo Ward is a Digital Ad Verification expert and Cyber Fraud guru currently serving as a Senior Technical Account Manager at HUMAN, where they protect businesses from bot attacks and fraud using advanced cybersecurity solutions. With over 11 years of experience in marketing and advertising, Jo holds the Certified Customer Success Manager (CCSM) Level 3 certification, the highest in the field. They have excelled in various roles, including Client Success Director at Pixalate and Global Account Director at DoubleVerify, demonstrating a proven ability to turn challenging accounts into loyal partnerships while exceeding sales and service objectives. Jo is currently pursuing dual degrees in BA Hons at King's College London and Bachelor of Science at Queensland University of Technology, continuously seeking to enhance their skills and knowledge in the dynamic digital landscape.