Mark Alvarez possesses extensive experience in market research and customer strategy across various leadership roles. With a foundation in sociology, Mark has held significant positions such as Expert in Market Research at Globe Telecom and Regional Head of Operations for Asia Pacific at Human8. As a Managing Partner and Managing Director for InSites Consulting, Mark led finance and fintech research practice initiatives in multiple Southeast Asian countries. Additionally, Mark served as the Head of Customer Strategy, Insights & Market Intelligence at AXA Philippines, where responsibilities included guiding customer research, strategic planning, and project management. Mark's educational background includes a Master's degree in Management from the University of Illinois Urbana-Champaign and an Advanced Leadership Program from Vlerick Business School.
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