Fiona Gallagher is currently the Head of Transformation for Customer Support at Humanforce, where they collaborate with a skilled team to enhance customer support experiences. Previously, Fiona held significant roles at Iress, including Global Head of Customer Support and Head of Business Solutions, guiding teams in bid management and creating cohesive product support across regions. Fiona's earlier experience includes serving as a Program Manager, leading financial markets product implementations, and overseeing the transformation of product support teams in Australia. Fiona's educational background includes a Bachelor of Commerce and Bachelor of Arts from the University of Melbourne, as well as a Master of Project Management from RMIT University.
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