Simon Travers

Simon Travers has a diverse work experience spanning over 17 years. Simon started as a Senior Technical Support Engineer at RuleBurst in 2003 and then moved on to become the Global Manager Customer Support at Haley. In 2009, they joined Oracle as a Siebel CRM Manager, Customer Support. After that, Simon worked at Citrix where they held two roles: APAC Software Technical Support Manager and Senior Manager, APAC Technical Support. In 2016, they joined Nuance Communications as a Senior Manager, Technical Support (APAC). Currently, Simon works as the Head of Customer Support at Humanforce, a position they have held since 2020. Throughout their career, they have been responsible for managing support teams, resolving issues, implementing strategic plans, and maintaining strong relationships with customers and stakeholders.

Simon Travers obtained a Bachelor's degree in Information Technology from The University of Queensland between 1997 and 2002. Prior to that, they attended Brisbane Boys' College from 1992 to 1996, although no specific degree or field of study is mentioned. Additionally, Simon Travers holds a certification in ITIL Continual Service Improvement, although the details of the institution, obtained month, and obtained year are not provided.