Jody M.

Jody M. has a diverse work experience in customer success and IT. In 2020, they began working at Humanitru as the Director of Customer Success, and previously held the role of Customer Success Manager. From 2017 to 2020, they worked at Spreedly as a Technical Support Agent. From 2015 to 2017, they worked at DiscoverOrg (ZoomInfo) as a Customer Success Manager. From 2012 to 2015, they worked at Zones Inc. as an IT Healthcare Account Executive. In their roles, they have utilized Salesforce, Outreach, Front Spin, ZenDesk, Slack, and HubSpot to manage accounts and ensure customer satisfaction. Jody has also coached clients on best practices and strategized internally to refine processes. Additionally, they have prospected healthcare organizations through outbound calling.

Jody M. obtained a Bachelor's Degree in U.S. Jody'story from San Francisco State University. Additionally, they have obtained two certifications: CIW v5 Associate- Certified Internet Web Professional and VMware Sales Professional 5 (VSP 5).