Jas Singh is currently the Collections Team Manager at HUMM Group, where they lead a team of customer support agents and focus on performance development and compliance. With over 14 years in the contact center domain, Jas holds certifications from ICAgile and IIBA and has extensive experience in sales, customer service, and operations management. They previously worked in various roles, including Associate Director at CampusEAI Consortium and Senior Executive at Hutchison Essar Telecom Ltd., where they developed skills in account management, training, and business analysis. Jas earned a Graduate Diploma in Computing and has a strong background in technical consulting, contributing to their analytical and leadership capabilities.
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