Loragene Ynopia has a diverse work experience in project management, technical support, and helpdesk technician roles. Starting in 2014, at Convergys, Loragene worked as a Technical Support Representative, providing troubleshooting and support for laptops, desktops, and HP products. In 2016, Loragene joined Stefanini as a Remote Desktop Technician, where they gained experience in various LOBs within the service desk operations and performed tasks such as PC hardware and software troubleshooting, remote support, and Microsoft Active Directory configuration. Loragene continued in different helpdesk technician roles, including Helpdesk Technician II and IT Remote Desktop Technician II, until 2020. In 2020, Loragene worked at FIS as a Service Technician and then moved to Optum Global Solutions as a Technical Support Analyst, providing technical assistance to users. Finally, in 2022, Loragene joined CoinAlpha, Inc. as an Assistant Project Manager and was promoted to Project Manager in February 2023. Overall, Loragene has a strong background in technical support, project management, and helpdesk support.
Loragene Ynopia earned a Bachelor's degree in Electronics and Communications Engineering from Bataan Peninsula State University, graduating in 2013. Following their undergraduate studies, no further information about Loragene's educational pursuits is provided. However, they have obtained additional certifications in Project Management from institutions such as Great Learning, Coursera, and LinkedIn in 2023. Some of the certifications they have obtained include "Project Management," "Foundations of Project Management," "Cert Prep: Scrum Master," and "Software Project Management Foundations."
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