Antony Chau

Ops Engineering Analyst at HungerRush

Antony Chau has a diverse work experience in the technical support and IT field. Antony started their career at MyComputerCareer as an ITSA Desktop Assistant, where they mentored and guided students through labs and provided hands-on assistance during class. Antony then worked at Revention as a Technical Support Specialist and later as a Command Center/Supervisor, where they managed agents in the call queue and assisted technicians with any questions or issues. Antony currently holds the position of Technical Support Team Lead at HungerRush, where they are the go-to person for highly complex issues and conducts extensive research to find solutions. Overall, Antony has developed a comprehensive knowledge of systems and software in their roles and has gained valuable experience in troubleshooting and providing technical support.

Antony Chau obtained a Certification in Internet Technologies from MyComputerCareer from the year 2018 to 2019. Additionally, in April 2018, they received a CompTIA A+ certification from CompTIA.

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Timeline

  • Ops Engineering Analyst

    October 1, 2021 - present

  • Technical Support Team Lead

    April, 2021

  • Technical Support Specialist

    September, 2020