Patrick B. is a seasoned professional with extensive experience in product support and technical services. Currently serving as Product Support Manager at Huntress since October 2022, Patrick previously held the position of Product Support Supervisor at Datto, Inc., where responsibilities included managing a team of technicians, analyzing operational data, and developing team processes. Patrick's background also includes roles as a Technical Support Expert, Technical Support Specialist at Ellucian, and founder of Party Time Booth, showcasing a diverse skill set in client relations, project management, and technical troubleshooting. Education includes a Bachelor's degree in Business with a focus on Media Studies from the University at Buffalo and Buffalo State University.
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