Rich Magaldi

Rich Magaldi is the Managing Director of Digital CRM Solutions at Huron Consulting Group, where they specialize in Digital Customer Relationship Management (CRM) and Sales Performance Management (SPM). With extensive industry experience in energy and utilities, financial services, and healthcare among others, Rich has a proven track record of driving business growth and enhancing customer relationships. Prior roles include Executive Director at Cerberus Capital Management and Vice President at AXA, demonstrating a strong background in customer experience transformation and business applications. Rich is committed to leveraging technology and data-driven insights to optimize CRM systems and advance digital transformation initiatives for sustainable growth.