Amy Henrickson is an accomplished professional in the hospitality industry, currently serving as the Regional Vice President of Operational Performance at Hyatt, where they lead a team focused on enhancing operational efficiency and guest experience. They previously held roles at major hotel chains including Director of Operational Performance at Hyatt and Complex Director of Front Office at Starwood Hotels & Resorts. With over a decade of experience spanning various leadership positions, including Assistant General Manager and Director of Front Office, they have demonstrated expertise in managing diverse hotel operations. Amy earned a Bachelor's degree in Business Administration and Management from the University of Northern Iowa.
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