Grace W.

Grace W. is a Global System Integrations & Transactions Specialist at Hyatt, demonstrating a strong ability to navigate undefined environments and implement complex projects. With a Bachelor’s Degree in Hospitality Administration from Cal Poly Pomona, Grace has held various managerial roles within the hospitality industry, including Director of Guest Experience and Director of Housekeeping, where they achieved high guest satisfaction scores and improved team morale. Recognized multiple times as Manager of the Year, Grace excels in building productive teams and fostering relationships while being trilingual in English, Mandarin, and Taiwanese. This experience reflects Grace's commitment to enhancing customer and employee experiences through strategic planning and effective project management.