Nicole Casey

Nicole Casey is currently the Director of Global Care Centers at Hyatt Hotels Corporation, having held multiple roles within the company since 2006. Their experience includes positions such as Manager of Talent and Culture, Senior Manager of Content and Engagement, and Operations Training Manager at Hyatt Regency O'Hare. Casey began their career as a Recreation Attendant at Hyatt Regency Coconut Point Resort & Spa and progressed through various managerial roles, showcasing a strong focus on operations and talent management. They earned their degree from the University of Illinois Urbana-Champaign, where they studied from 2002 to 2006.