Catherine Ng

Catherine Ng, MBA, currently serves as a Business Process Analyst at Hydro One, where responsibilities include assisting with Capital Project Delivery governance processes and developing comprehensive process guidelines. Prior experience includes roles as a Resident Experience Analyst at Hazelview Properties, focusing on customer satisfaction through statistical analysis and dashboard reporting, and as a Data Analyst Supervisor at Mainstay Supportive Housing & Home Care, where efforts centered on data quality improvements and program implementation. Catherine's career began at CIBC Mellon, where contributions involved process improvement and market research analysis. Academic qualifications include an MBA from Laurentian University and a Bachelor of Business Administration from York University.