Rob McGarry is an experienced customer service professional with a background in various sectors, including utilities and education. Currently serving as a Customer Service Representative at Hydro One since December 2019, Rob excels in analyzing hydro usage and managing billing inquiries. Previously, roles included a Customer Service Agent at Infinity Virtual Answering and an Educational Aide at Fanshawe College. With contract experience as a Claims Processor at Great-West Life and a Customer Service Representative at London Hydro, Rob has developed strong problem-solving skills and proficiency in CIS and SAP software. Educational credentials include a Post-Graduate Certificate in Corporate Communication and Public Relations and a Post-Graduate Certificate in Broadcast Journalism from Fanshawe College.
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