Simon Donaldson

Simon Donaldson currently serves as a Conseiller d'affaires et systèmes II at Hydro-Québec within the MSCR project, and also holds the title of Conseiller Processus et encadrements for business relationship management. Previously, Simon Donaldson worked at Bell from May 2018 to August 2023 as an Analyste, focusing on internal client needs and developing ticketing solutions. Simon Donaldson's tenure at Bell Canada from December 2015 to May 2018 included roles such as Gestionnaire/spécialiste réseau de Transport and Technology Center Service Assurance Manager, emphasizing personnel management and technology operations. Simon Donaldson’s career at Bell began in June 2001 with progressively responsible positions including Gestionnaire centre de contrôle, Gestionnaire d'incidents, and Directeur processus et opérations, showcasing expertise in performance management, incident resolution, and project management. Educational qualifications include a DEC in Electrical Engineering Technology (Telecommunications) from Collège Lionel-Groulx, an ITIL certification, and a DES from Polyvalente Deux-Montagnes.