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Will Robinson

VP Of Customer Experience at Hygraph (previously GraphCMS)

Will Robinson has extensive work experience in the technology and customer success fields. Will'smost recent role at Hygraph is Director of Customer Experience, where they are responsible for managing customer relationships. Prior to this, they worked at Uniform as Head of Operations and Customer Success, overseeing various departments and playing a crucial role in the company's growth. At Contentful, they held positions as Professional Services Manager EMEA and Solution Architect, where they contributed to the development of the professional services division and provided technical guidance to enterprise customers. Before that, they worked at The British Museum as Lead Technologist, leading digital projects and generating revenue for the organization. Will also has experience as a Freelance Technology Consultant & Developer, working on multimedia guides and special exhibition projects for The British Museum. Earlier in their career, they worked with various clients as an Interaction Designer, Developer, Strategy Consultant, and Technologist, designing and building digital projects. Will also had a short contract at the Science Museum as an Interactive Developer & Designer. Overall, Will has a diverse background in technology, customer success, and project management.

Will Robinson completed their Bachelor of Arts degree in Computing and Interaction Design at Goldsmiths, University of London from 2006 to 2009. Will then pursued a Master of Fine Arts degree in Computational Studio Arts at the same university from 2009 to 2011.

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Previous companies

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Timeline

  • VP Of Customer Experience

    December 1, 2023 - present

  • Director of Customer Experience

    April, 2023