Grace Jacobs is an experienced professional in UX research and operations, currently serving as an Experience Researcher and UX Research Operations Lead at Hyland since March 2022. Prior to this role, Grace worked as a Panel Quality Specialist at UserTesting from January 2021 to February 2022 and held various positions at DoSomething.org from September 2019 to August 2020, including UX Researcher and Customer Support Contractor. Educationally, Grace holds a Bachelor of Arts in Computer Science and Information Technology from Pace University, where involvement included roles as a Resident Assistant and Campus Tour Guide. Additional experience includes a brief internship at Landmark Ventures and a position as a Technology Instructor at Lavner Camps in 2019.
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