John Sutherland is a Customer Success Program Manager and Operations Process Engineer with over six years of expertise in program and project management. With a focus on enhancing operational efficiency, they utilize cross-functional leadership and a data-driven approach to address complex customer challenges. Previously, Sutherland held various roles at DecisionPoint Software, Teradata, and Calero Software, contributing to customer support and success initiatives. Currently, Sutherland is engaged in multiple positions within Hyland's Customer Success team, working to elevate the customer experience and foster collaboration and accountability among stakeholders.
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