Kendall Eby

Kendall Eby has over a decade of experience at Hyland, starting as a Solution Engineer and advancing through various roles to currently serve as Customer Success Manager. In this position, Kendall leads a team of 12 Solution Consultants tasked with implementing complex Enterprise Content Solutions for financial institutions, while also managing financial budgets and forecasting targeted revenue. Kendall emphasizes team development through regular reviews of Key Performance Indicators and has established effective collaboration between departments such as Sales and Marketing. Prior to the current role, Kendall held positions including Team Lead in the Professional Services Group and Senior Business Consultant, demonstrating a strong foundation in delivering tailored solutions to clients. Kendall’s earlier experience includes roles at Diebold as a Business Analyst and Senior Security Analyst. Kendall holds a degree from The University of Akron.