Matthew O'Connell has extensive experience in IT infrastructure management and support, currently serving as R&D Infrastructure Administrator III at Hyland since September 2012. In this role, responsibilities include managing virtual and physical quality assurance environments, maintaining databases, and providing software testing related to network security. Prior experience includes assisting system administrators at Cleveland Clinic, where Matthew contributed to resolving helpdesk tickets and deploying new computers. Additional roles have included working as a Program Counselor at Dungarvin, Overnight Logistics at Target, and Field Support Specialist at Life Line Screening, demonstrating a diverse background in customer support and operational logistics.
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