Rob Gardner

Rob Gardner has extensive experience in product support and customer service within the healthcare technology sector. Currently serving as a Sr Product Support Advisor at Hyland and a Sr. Product Advisor at Allscripts since 2018 and 2017 respectively, Rob manages supportability requirements and risk mitigation for software releases. In a prior role as Product Supportability Manager at McKesson Health IT, responsibilities included overseeing release management processes and ensuring support teams are prepared for new software. Previous roles at McKesson Provider Technologies and IMNET Systems Inc further reinforced expertise in customer support and technical resolutions for document imaging systems, while earlier experience as a Field Service Engineer at Ragen Corporation involved direct hardware support at high-profile installations. Rob holds an education from New Jersey Institute of Technology.