Robert W. is an experienced Solutions Architect currently at Hyland since November 2021, previously serving as a Sales Solution Engineer 3. Prior roles include Senior Sales Engineer at Lumen Technologies, where responsibilities encompassed pre-sales consultations, customer success initiatives, and developing customized solutions in cloud and security. Robert has also worked at Ricoh USA, Inc. in multiple capacities, including Application Engineer and Senior Technical Design Workflow Analyst, with a focus on document management systems, project management, and custom software development. Earlier experience includes serving as a Senior Consultant at EFI, where Robert developed e-commerce solutions and client training programs. Educational qualifications include a Bachelor of Science in Information Technology from Seminole State College of Florida and an associate degree in engineering from Midlands Technical College.
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