Alex Menuet

Head of Customer Success Operations at Hypatos

Alex Menuet has over 18 years of work experience. In 2021, they joined Hypatos as Head of Customer Success Operations and Head of Customer Care Operations. From 2019-2021, they were Business Development Manager and Project Manager at CODICE Technologies. In 2018, they were a First Officer at Riter Aviation. From 2011-2018, they were Senior Solution Designer, Customer Success Operations and Offshore Support Operations Manager, and Professional Services Manager at Taulia Inc. In 2010, they were Manager at STRATESYS. From 2009-2010, they were Project Manager at CODICE Technologies and Project Manager at ReadSoft from 2006-2009. Finally, in 2005, they were a Consultant at Unisys Consulting and a Trainee at ArvinMeritor in 2003.

Alex Menuet obtained a Bachelor degree in Electrical and Industrial Information Technology Engineering from Université de Reims Champagne-Ardenne in 1999-2000. Alex then attended Karlstad University in 2002, though no degree or field of study were obtained. Finally, they achieved a Master degree in Information & Decision Systems (Data Analytics) from Université de Technologie de Troyes in 2000-2004. No additional certifications were obtained.

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Previous companies

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Timeline

  • Head of Customer Success Operations

    October, 2022 - present

  • Head of Customer Care Operations

    December, 2021

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