Dan Birchall is a seasoned professional with extensive experience in customer operations and support. Currently serving as the Head of Customer Operations and Head of Customer Support at HyperJar since January 2022, Dan Birchall previously held multiple roles at Animal Friends from March 2015 to January 2022, including Head of Resource and Planning, Customer Service Manager, and Training Manager. Earlier experience includes working as an Onboarding Analyst at Barclays Wealth and Investment Management from April 2013 to March 2015, and a Customer Service position at Capita from October 2012 to March 2013. Dan Birchall also served as a Customer Service Assistant Manager at Animal Friends from July 2011 to July 2012.
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