Dwi Permadi is an experienced professional in the customer service and account management sectors, with a focus on aiding the financial services industry and retail in Indonesia in their digital transformation efforts. Dwi held positions such as Senior Customer Service Engineer at Lintasarta and Account Manager at ICON+, where they implemented market strategies, managed customer relationships, and ensured high levels of satisfaction. Currently, Dwi works at Hypernet Technologies, continuing to drive customer satisfaction and service excellence across various segments.
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